PRIVACY & COOKIE POLICY

PRIVACY POLICY

Effective Date: April 2024

Welcome to Bianca Road Brew Co. ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and share information about you when you visit our website https://biancaroad.com ("Site") or use our services.

1) INFORMATION WE COLLECT

We collect information to provide better services to all our customers. We collect information in the following ways:

• Information you give us: For example, our service requires you to sign up for a table booking. When you do, we’ll ask for personal information, like your name, email address, telephone number, and if necessary, dietary preferences.

• Information we get from your use of our services: We may collect information about the services that you use and how you use them.

This information includes:

- Log Information: When you use our services or view content provided by us, we may automatically collect and store certain information in server logs.

- Location Information: We may collect and process information about your actual location to offer you tailored services, such as location-based offers.

2) HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect from our services to provide, maintain, protect, and improve them, to develop new ones, and to protect us and our users. We also use this information to offer you tailored content – like giving you more relevant offers and ads.

• Table Bookings: We use your personal information to manage your reservations and provide you with the services you request.

• Marketing: With your opt-in consent, we may use your information to inform you about our products, services, upcoming events, and promotions that might interest you. You can opt out of receiving these communications at any time by using the unsubscribe link at the bottom of any emails / SMS messages you recieve.

3) INFORMATION WE SHARE

We do not share personal information with companies, organizations, and individuals outside of Bianca Road Brew Co. unless one of the following circumstances applies:

• With your consent: We will share personal information with companies, organizations, or individuals outside of Bianca Road Brew Co. when we have your consent to do so.

• For legal reasons: We will share personal information with companies, organizations, or individuals outside of Bianca Road Brew Co. if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

4) YOUR RIGHTS

You have the right to access, correct, or delete your personal data processed by us. You can also object to the processing of your data, request the restriction of processing your data, or request portability of your data.

To exercise these rights, please contact us at [email protected].

5) DATA SECURITY

We work hard to protect Bianca Road Brew Co. and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

• We encrypt many of our services using SSL.

• We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

• We restrict access to personal information to Bianca Road Brew Co. employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

6) CHANGES

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

7) CONTACT US

If you have any questions about this Privacy Policy, please contact us at [email protected].

COOKIE POLICY

Effective Date: April 2024

At Bianca Road Brew Co., accessible from https://biancaroad.com, one of our main priorities is the privacy of our visitors. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use i.e., the information we collect using cookies, how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

1) WHAT ARE COOKIES?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

2) HOW WE USE COOKIES

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

CONSENT FOR COOKIES

By continuing to use our site, you acknowledge and agree to our placing cookies on your device. If you prefer not to receive cookies, you can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Additionally, you may use incognito or private browsing modes, or delete cookies stored in your browser cache after your session.

3) TYPES OF COOKIES WE USE

• Functional Cookies (via Bizivate / LeadConnector): These are crucial for the operation of our website, allowing us to offer enhanced functionality and personalization. They may remember your preferences and visits to specific pages to ensure a seamless experience.

• Analytics Cookies (Google Analytics): These cookies help us understand how visitors interact with our website, providing information on pages visited, time spent on the site, and any issues encountered. This data helps us improve our website and your experience.

• Advertising Cookies (Facebook Pixel): Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

4) MANAGING YOUR COOKIE PREFERENCES

While cookies enhance site use and navigation, you control their use. You can manage and/or delete cookies as you wish. To learn more about how to do this, visit aboutcookies.org. Be aware that restricting cookies may impact your user experience and may prevent you from using parts of our website.